❅
❅
❆
❄
❅
❆
❄
❅
❆
❄
❅
❅
❆
❄
❅
❆
❄
❅
❆
❄
❅
❅
❆
❄
❅
❆
❄
❅
❆
❄
Ticket Terms & Conditions
  • By purchasing a ticket you are entering into an agreement with Beautiful Events Group Ltd
  • Entry to Christmas at the Castle only on production of a valid ticket or e-ticket.
  • Proof of age may be requested for free under-3s and children’s tickets.
  • Children must be accompanied by an adult who is over 18. No under 18s will be admitted if unaccompanied by a responsible adult.
  • Booking fee is non refundable.
  • All tickets are non-refundable. Days and time slots once booked cannot be changed or transferred to another time, sorry. We reserve the right to release more tickets for any particular day or time as we adapt to demand.
  • We reserve the right to refuse admission to ticket holders who arrive at the event late or who are behaving disorderly or using bad language or being abusive towards staff or visitors.
  • Ticket holders behaving in an anti-social manner will be asked to leave the site.
  • We will operate a strict Challenge 25 policy at the bar area. The usual forms of ID apply.
  • Strictly no glass anywhere on site.
  • In the event of cancellation due to inclement weather, we will offer to transfer your ticket to another available slot. If there are no suitable slots remaining, refunds will be processed within 28 working days.
  • Beautiful Events Group Ltd are unable to accept liability for personal damage, losses or injuries sustained at this event including damage and losses to property and motor vehicles if the cause is due to negligence of the ticket holder or unforeseeable actions of other patrons.
  • As a condition of sale, ticket holders consent to being filmed and / photographed at the event. These images/videos may be shared on our website and social media.
  • Beautiful Live Events Ltd are unable to accept liability for personal damage, losses or injuries sustained at this event including damage and losses to property and motor vehicles if the cause is due to negligence of the ticket holder or unforeseeable actions of other patrons.
    As a condition of sale, ticket holders consent to being filmed and / photographed at the event. These images/videos may be shared on our website and social media.
  • Please follow directions given by stewards and event staff.
  • You are booking your tickets via our ticket agency Your Tickets Limited (YTL) – YTL act as an agency for Beautiful Events Group Limited